1. First stage: months 1–12

The manufacturer warranty for the exact model applies during the first 12 months, beginning on the documented delivery date unless the manufacturer’s written terms specify another start date. Coverage, exclusions, registration, claim timing, remedies, labor, travel, freight, and territory are determined only by that manufacturer’s written warranty.

Stellar Woodworks will help administer an eligible manufacturer claim, but does not enlarge, replace, or rewrite the manufacturer’s obligations. Ask us for the exact model warranty before purchase.

2. Second stage: months 13–24

The Stellar Woodworks limited extended warranty begins immediately after the first 12 months and ends 24 months after the documented delivery date.

3. General exclusions

Neither stage covers damage or failure caused by freight after acceptance when not covered by a carrier claim; improper unloading, storage, installation, voltage, phase, air, dust collection, utilities, grounding, ventilation, calibration, operation, maintenance, cleaning, or environment; accident, misuse, abuse, neglect, corrosion, contamination, fire, flood, or other external cause; unauthorized repair, alteration, software, accessories, parts, or safety-system bypass; cosmetic conditions that do not affect operation; or use outside the model’s published limits.

Serial numbers and labels must remain legible. Maintenance records, installation information, photos, video, or diagnostic information may be required.

4. Territory and transfer

The Stellar year-two warranty applies to the original purchaser and original installed location in the 48 contiguous United States and Washington, D.C. Coverage for Alaska, Hawaii, U.S. territories, Canada, or other locations exists only when expressly stated in the written order. The year-two warranty is not transferable without prior written approval.

5. Claim process

1. Stop using equipment when continued operation could cause damage or injury.
2. Contact Stellar Woodworks with the order number, exact model, serial number, delivery date, operating hours, description, photos or video, and relevant maintenance records.
3. Complete reasonable remote diagnostics. Do not order parts, hire a technician, remove the machine, or ship anything without written authorization.
4. If approved, Stellar Woodworks will state the covered part and fulfillment method. The buyer remains responsible for all excluded costs.

6. Brand authorization

Authorized-dealer status varies by brand and product. Stellar Woodworks claims authorization only when the product page or written quote identifies the applicable brand relationship. Contact us to confirm current authorization and the exact model warranty before ordering.