Effective date: July 23, 2026

Stellar Woodworks LLC (“Stellar Woodworks,” “we,” “us,” or “our”) operates stellarwoodworks.pro. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, request a quote, place an order, contact us, or otherwise use our services.

Information we collect

We may collect information you provide directly, including your name, company name, billing and shipping addresses, email address, telephone number, account credentials, order and quote details, product preferences, tax-exemption information, support messages, return information, and any files or photographs you send to us.

Payment information is processed by the payment provider offered at checkout. We generally receive transaction identifiers, payment status, billing details, and limited payment information rather than complete card or account credentials.

We may also automatically collect device and usage information such as IP address, browser type, operating system, referring pages, pages viewed, dates and times, approximate location derived from IP address, cookie identifiers, cart activity, and diagnostic or security data.

How we use information

  • Operate, maintain, secure, and improve our website and ecommerce services
  • Process quotes, orders, payments, deliveries, returns, refunds, and warranty or support requests
  • Communicate about transactions, products, availability, freight, service, and account matters
  • Prevent fraud, abuse, security incidents, and violations of our terms
  • Comply with accounting, tax, regulatory, legal, and recordkeeping obligations
  • Send marketing communications when permitted; you may unsubscribe at any time
  • Analyze website performance and customer needs

Cookies and similar technologies

Our website uses cookies and similar technologies needed for shopping-cart functions, checkout, account login, security, preferences, analytics, and performance. Some cookies are essential to provide requested services. Your browser may allow you to block or delete cookies, but doing so can prevent parts of the site from working correctly.

How we disclose information

We may disclose information to vendors that help us operate the business, including website hosting and maintenance providers, WooCommerce and ecommerce service providers, payment processors, fraud-prevention providers, email and customer-service vendors, analytics providers, manufacturers and suppliers, professional advisers, and shipping, freight, and logistics providers. Logistics providers may include Logistica Cargonam when it is used for an order.

We may also disclose information when reasonably necessary to comply with law, enforce agreements, protect rights, safety, or property, respond to lawful requests, or complete a merger, financing, acquisition, sale, or other business transaction. We do not sell personal information for money.

Shipping and freight information

To fulfill an order, we may share contact, delivery-address, product, packaging, access, appointment, and receiving information with manufacturers, warehouses, carriers, brokers, freight forwarders, and logistics partners. Those parties may contact you directly to schedule or complete delivery.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, tax and accounting requirements, dispute resolution, and enforcement of agreements. Retention periods vary according to the type of information and applicable obligations.

Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your choices and rights

You may update certain account information through your account or contact us to request access, correction, deletion, or a copy of personal information, subject to identity verification and applicable legal exceptions. You may opt out of promotional email by using the unsubscribe link or contacting us. We may continue to send non-promotional communications concerning orders, accounts, security, or legal notices.

Depending on where you live, applicable law may provide additional privacy rights. We will respond to verified requests as required by law and will not unlawfully discriminate against you for exercising a privacy right.

Children’s privacy

Our website is intended for businesses and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it as appropriate.

External links and embedded content

Our site may link to or display content from third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

United States processing

Stellar Woodworks is based in Florida. Information may be processed and stored in the United States and other places where our service providers operate, subject to applicable safeguards and law.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above identifies the current version. Material changes will be posted on this page or otherwise communicated when required.

Contact us

Stellar Woodworks LLC
5575 US Highway 1, Ste 5, Suite 5
Vero Beach, FL 32967
Email: infos@stellarwoodworks.pro
Phone: +1 (754) 219-7686