Cancellation Policy

Effective date: July 24, 2026

Contact Stellar Woodworks as soon as possible if you want to cancel an order. A cancellation request is effective only after STELLAR WOODWORKS LLC confirms the cancellation in writing.

Before acceptance or commitment

A submitted checkout order, payment authorization, automated receipt, quote acceptance, or deposit does not by itself confirm final acceptance. An order may require product, pricing, availability, payment, delivery, configuration, and fraud review.

An order becomes accepted when Stellar Woodworks provides written acceptance or releases the product for fulfillment, whichever occurs first. A cancellation received before acceptance, inventory allocation, supplier commitment, production, preparation, or freight booking can generally be completed without committed-order costs.

After acceptance or supplier commitment

An order can become difficult or impossible to cancel after inventory is allocated, a manufacturer or supplier order is placed, production or configuration begins, the product is prepared, or freight is booked.

Custom, made-to-order, specially configured, modified, or special-order equipment may become noncancelable after production or procurement begins.

If cancellation is still possible, documented committed or nonrecoverable costs may apply where permitted by law. These may include manufacturer cancellation charges, special-order costs, preparation, return freight, storage, rerouting, redelivery, or other order-specific expenses. Stellar Woodworks will explain applicable costs in writing before completing the cancellation where practical.

After shipment

An order that has shipped cannot be canceled as an unshipped order. Contact Stellar Woodworks for delivery and return instructions. Do not refuse delivery unless Stellar Woodworks or the carrier directs you to do so. Unauthorized refusal of an undamaged shipment may be treated as an unauthorized return and can create freight and storage charges.

Seller cancellation

Stellar Woodworks may reject, hold, or cancel an order because of payment-verification failure, suspected fraud, a pricing or website error, product unavailability, shipping restriction, incomplete information, a lawful compliance or safety concern, or an event outside reasonable control.

If Stellar Woodworks cancels an order after collecting payment, the applicable amount will be refunded, normally to the original payment method. Provider processing time may apply.

Shipment delay

If a prepaid order cannot ship within the promised time, Stellar Woodworks will provide the notice, delay choice, cancellation opportunity, or refund required by applicable law.

Requesting cancellation

Email infos@stellarwoodworks.pro or call +1 (754) 219-7686. Include the customer name, company, order or quotation number, product, and reason for the request. Do not assume the order is canceled until written confirmation is received.

Contact

STELLAR WOODWORKS LLC
5575 US Highway 1 Ste 5, Suite 5
Vero Beach, FL 32967
Email: infos@stellarwoodworks.pro
Phone: +1 (754) 219-7686