Privacy Policy

Effective date: July 24, 2026

STELLAR WOODWORKS LLC (“Stellar Woodworks,” “we,” “us,” or “our”) operates stellarwoodworks.pro. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit the website, create an account, request equipment information or a quotation, place an order, or contact us.

Information you provide

Depending on how you use the site, we may collect:

  • Name, company, email address, telephone number, and account details
  • Billing, shipping, receiving, and site-access information
  • Quote requests, orders, product interests, and support messages
  • Tax-exemption or business-purchasing documentation
  • Serial numbers, photographs, videos, files, or other information you provide for delivery, return, warranty, or support purposes
  • Communication and marketing preferences

Do not send complete payment-card details, passwords, security codes, one-time verification codes, government identification, or other unnecessary sensitive information through ordinary email or a general contact form.

Information collected automatically

The website and its service providers may collect IP address, browser and device details, operating system, referring pages, pages viewed, dates and times, approximate location derived from IP address, cookie identifiers, cart and account activity, and diagnostic, performance, fraud-prevention, or security information.

How we use information

We may use personal information to:

  • Operate, maintain, secure, and improve the website and ecommerce services
  • Respond to equipment questions and quotation requests
  • Review, accept, process, deliver, and support orders
  • Coordinate with manufacturers, suppliers, warehouses, payment providers, carriers, and logistics providers
  • Manage accounts, returns, refunds, cancellations, warranty inquiries, and customer support
  • Detect fraud, misuse, security incidents, and transaction errors
  • Maintain business, tax, accounting, legal, and compliance records
  • Send marketing communications when permitted and manage opt-out requests

Payments

Online payments are processed by the payment provider displayed at checkout. The provider processes financial information under its own terms and privacy policy. Stellar Woodworks generally receives transaction status, billing details, a payment reference, and limited account information needed to review, fulfill, refund, and support the order rather than complete card credentials.

Cookies and similar technologies

The website may use cookies and similar technologies for cart and checkout functions, account login, preferences, security, analytics, and performance. Some are necessary to provide requested site functions. Other technologies may require a choice or consent depending on their purpose and the visitor’s location.

Where a cookie-preference control is displayed, use it to manage the available choices. Browser controls may also block or delete cookies, but doing so can prevent account, cart, checkout, or other site functions from working correctly.

How we disclose information

We may disclose information to service providers and business partners that help operate the website and fulfill customer requests, including:

  • Website hosting, maintenance, ecommerce, account, security, and customer-support providers
  • Payment and fraud-prevention providers
  • Email, communications, analytics, and performance providers
  • Manufacturers, suppliers, and warehouses
  • Parcel carriers, freight carriers, brokers, riggers, and other delivery or logistics providers
  • Accountants, attorneys, insurers, and other professional advisers

We may also disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate fraud or misuse, enforce agreements, or complete a merger, financing, acquisition, sale, or other business transaction.

Stellar Woodworks does not sell personal information for money. Some analytics or advertising activity may be treated as a sale, sharing, or targeted advertising under certain state privacy laws. Where applicable, visitors may use the provided privacy controls or contact us to exercise an opt-out right.

Freight and delivery information

To plan or complete delivery, we may provide manufacturers, warehouses, carriers, and related providers with the recipient’s contact information, delivery address, product and packaging details, site-access notes, appointment requirements, and receiving instructions. Those providers may contact the recipient directly about delivery.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, tax, legal, dispute, and agreement-enforcement needs. Retention varies according to the record and applicable obligation.

Security

We use administrative, technical, and physical safeguards intended to protect personal information. No transmission, website, or storage system is completely secure. Customers are responsible for protecting their account credentials and notifying us of suspected unauthorized use.

Your choices and privacy requests

You may update certain account information through your account, unsubscribe from promotional email using the message link, or contact us about your information.

Depending on applicable law, you may have rights to request access, correction, deletion, or a copy of personal information; to opt out of certain sale, sharing, targeted-advertising, or profiling activities; or to appeal a privacy decision. We may need to verify a request and may retain information where permitted or required by law. We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Transactional messages about an order, account, security issue, or legal notice are not promotional messages.

Children’s privacy

The website is intended for adults and commercial purchasers and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child submitted personal information, contact us so we can review and delete it as appropriate.

External links and embedded content

The website may link to or display content from manufacturers and other third parties. Their websites and services operate under their own privacy policies, and we are not responsible for those practices.

United States processing

Stellar Woodworks is based in Florida. Information may be processed and stored in the United States and in other places where service providers operate, subject to applicable law.

Changes to this policy

We may update this Privacy Policy by posting a revised version with a new effective date. We will provide additional notice when required by applicable law.

Contact and privacy requests

STELLAR WOODWORKS LLC
Principal address: 5575 US Highway 1 Ste 5, Suite 5, Vero Beach, FL 32967
Mailing address: 2502 Saint Lucia Circle, Vero Beach, FL 32967
Email: infos@stellarwoodworks.pro
Phone: +1 (754) 219-7686